1. How can I check my call details in Jio?

To check your call details in Jio, you can follow these steps:

1. Download and install the MyJio app from the Google Play Store or Apple App Store on your mobile phone.
2. Open the MyJio app and log in using your Jio number.
3. Once logged in, you will see various options on the home screen. Select the “Usage” or “Usage Details” option.
4. In the usage section, you will find the option to view your call details. Click on it.
5. You will now see your recent call records, including the caller’s name or number, call duration, and time and date of the call.

2. Can I check call details of other Jio numbers?

No, you cannot check call details of other Jio numbers using your own Jio account. The call details can only be accessed by the respective Jio number account holder.

3. How long are call details available in Jio?

Jio keeps the call details available for a period of 180 days, which means you can view your call history for the past six months.

4. Can I download the call details from Jio?

Yes, you can download your call details from Jio. In the “Usage” or “Usage Details” section of the MyJio app, you will find an option to download your call history in PDF or Excel format.

5. Is there a way to access call details without the MyJio app?

Yes, you can access your call details without using the MyJio app. You can log in to your Jio account on the official Jio website using your Jio number and password. From there, you can navigate to the call details section to view or download your call history.

6. Are missed calls also included in the call details?

Yes, missed calls are included in the call details. When you check your call history using the MyJio app or website, it will display all the calls you have received, made, or missed, along with their respective details.

7. Can I view call details for a specific date range?

Yes, you can view call details for a specific date range using the MyJio app or website. In the call details section, you will find an option to filter the calls by date. Select the desired starting and ending dates to view call details within that range.

8. Can I get call details of outgoing calls only?

Yes, you can get the call details of outgoing calls only through the MyJio app or website. In the call details section, there is an option to filter the calls based on outgoing, incoming, or missed calls. Choose the “Outgoing” option to view only the details of the calls you have made.

9. How often are the call details updated in Jio?

The call details in Jio are updated in real-time. Whenever you make or receive a call, the records are immediately updated and reflected in the call details section of the MyJio app or website.

10. Can I access call details on multiple devices?

Yes, you can access your call details on multiple devices using the same Jio number and MyJio account. Simply log in to your account on any device with the MyJio app or website, and you will be able to view your call history.

11. Are video calls included in the call details?

Yes, video calls are included in the call details along with regular voice calls. You can check the call duration, time, date, and other details of both video and voice calls in the call history section of the MyJio app or website.

12. Can I delete or edit the call details in Jio?

No, you cannot delete or edit the call details in Jio. The call records are stored securely and cannot be altered or modified by the user. You can only view or download the call details for your reference.

13. Will checking call details consume my Jio data?

No, checking your call details in Jio will not consume your Jio data. The call details are stored and retrieved from Jio’s servers, so it does not require an active internet connection to view them.

14. Can I check call details of landline numbers in Jio?

No, you cannot check call details of landline numbers in Jio. The call details section of the MyJio app or website is specifically for Jio mobile numbers and does not include details for landline connections.

15. What should I do if I cannot find my call details in Jio?

If you cannot find your call details in Jio, ensure that you are using the correct Jio number and have logged in with the associated account. If the issue persists, you can contact Jio customer support for assistance in retrieving your call details.

16. Can I check call details of previous months in Jio?

Yes, you can check call details of previous months in Jio. The call history section in the MyJio app or website allows you to select a specific month to view the call details within that period.

17. Can I set up call history notifications in Jio?

No, Jio does not provide an option to set up call history notifications. The call details can only be viewed manually using the MyJio app or website.

18. Are international calls included in the call details?

Yes, international calls made from your Jio number are included in the call details. You can check the call duration, time, date, and other related information for both domestic and international calls in the call history section.

19. Can I access call details of multiple Jio numbers using one account?

No, you cannot access call details of multiple Jio numbers using a single MyJio account. Each Jio number has its own separate account, and the call details can only be viewed under the respective account.

20. Can I view call details offline in the MyJio app?

No, you cannot view call details offline in the MyJio app. Accessing call details requires an internet connection as it retrieves the data from Jio’s servers.

21. What information is displayed in the call details?

The call details in Jio include information such as the caller’s name or number, call duration, time and date of the call, whether it was an incoming, outgoing, or missed call, and in the case of video calls, the same details with video icons.

22. Can I check call details of multiple months at once?

No, you cannot check call details of multiple months at once in the call history section of the MyJio app or website. You need to select one specific month at a time to view its call details.

23. Can I print my call details from the MyJio app?

Yes, you can print your call details from the MyJio app. Open the call details section, select the desired call records, and choose the print option. This will allow you to print your call details using a connected printer.

24. Can I dispute call details in Jio?

If you find any discrepancies or need to dispute specific call details in Jio, you can contact Jio customer support. They will guide you through the process of raising a dispute and provide further assistance in resolving it.

25. Are there any charges for accessing call details in Jio?

No, there are no charges for accessing call details in Jio. It is a free service provided by Jio to its users through the MyJio app and website. You can view, download, and manage your call history without incurring any additional cost.