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how to cancel booking in oyo

1. How do I cancel my booking on OYO?

To cancel your booking on OYO, follow these simple steps:
Answer:
1. Visit the OYO website or open the OYO mobile app.
2. Log in to your OYO account.
3. Go to the “My Bookings” section.
4. Locate the booking you want to cancel and click on the “Cancel” button.
5. Follow the on-screen instructions to confirm the cancellation.

2. Can I cancel my booking on OYO without an account?

Yes, you can cancel your OYO booking without an account, but it is recommended to have one for easier management. Here’s how:
Answer:
1. Visit the OYO website or open the OYO mobile app.
2. Click on the “Manage Bookings” option.
3. Enter your booking details (booking ID and email address used for the booking).
4. Click on the “Cancel” button next to the booking you wish to cancel.
5. Follow the instructions provided to successfully cancel your booking.

3. Is there a deadline for cancelling an OYO booking?

Yes, OYO has a cancellation policy that varies depending on the type of booking and location. It is important to review the cancellation policy mentioned during the booking process to understand the deadline for free cancellation or any charges applicable after a certain time.
Answer:
OYO’s cancellation policy may specify a deadline for free cancellation, usually up to 24-48 hours before the check-in time. If you cancel within this timeframe, you will not incur any charges. However, canceling after the specified deadline may result in cancellation charges or forfeiture of the booking amount.

4. How can I avoid cancellation charges while cancelling an OYO booking?

To avoid cancellation charges when canceling your OYO booking, make sure to cancel within the specified free cancellation period. Here’s what you can do:
Answer:
Make sure to review the cancellation policy provided during the booking process. If you cancel your booking within the free cancellation period (usually 24-48 hours before check-in), you will not incur any charges. However, canceling after this timeframe may result in cancellation charges or forfeiture of the booking amount. Therefore, it’s advisable to cancel well in advance to avoid any charges.

5. Can I cancel my OYO booking through customer support?

While OYO encourages customers to cancel bookings through their website or app, you can also contact customer support for assistance. Here’s how you can do it:
Answer:
Yes, you can contact OYO customer support for assistance with canceling your booking. You can find the customer support contact details on the OYO website or mobile app. Reach out to them with your booking details and request cancellation. However, canceling directly through the website or app is usually more convenient and quicker.

6. What if I cancel my OYO booking after the check-in time?

Canceling an OYO booking after the check-in time may result in charges or forfeiture of the booking amount. It’s important to be aware of the cancellation policy and the implications of canceling after check-in. Here’s what you should know:
Answer:
If you cancel your OYO booking after the check-in time, you may be subject to cancellation charges, which can vary depending on the terms and conditions of your booking. In some cases, you might also lose the entire booking amount. To avoid any penalties, it’s advisable to cancel your booking well in advance, preferably before the check-in time.

7. How can I cancel my OYO booking if I made the reservation through a third-party website?

If you have made an OYO booking through a third-party website or travel agency, you will need to contact them directly to cancel or modify your reservation. Here’s what you should do:
Answer:
If your OYO booking was made through a third-party website or travel agency, you will need to contact them directly for cancellation. They will have access to your booking details and can assist you with the cancellation process according to their guidelines. It’s important to get in touch with them as soon as possible and provide the necessary information to cancel your reservation.

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8. What if I cancel a non-refundable OYO booking?

When canceling a non-refundable OYO booking, you may not be eligible for a refund. Non-refundable bookings typically have stricter cancellation policies. Here’s what you need to know:
Answer:
If you cancel a non-refundable OYO booking, you may not receive any refund for the amount paid. Non-refundable bookings often come with a lower price but stricter cancellation policies. It’s important to carefully review the terms and conditions of a non-refundable booking before making the reservation to understand the implications of cancellation.

9. Can I cancel my OYO booking on the same day as the check-in?

Canceling an OYO booking on the same day as the check-in may result in charges or forfeiture of the booking amount. It is advisable to cancel well in advance to avoid any penalties. Here’s what you should keep in mind:
Answer:
While it is possible to cancel an OYO booking on the same day as the check-in, doing so may lead to cancellation charges or forfeiture of the booking amount. The specific charges and conditions depend on the booking’s cancellation policy. To avoid such penalties, it is recommended to cancel your booking well before the check-in time.

10. Will I receive a confirmation after cancelling my OYO booking?

After successfully canceling your OYO booking, you will receive a confirmation email or notification to acknowledge the cancellation. Here’s what you can expect:
Answer:
Yes, once you have successfully canceled your OYO booking, you will receive a confirmation email or notification. This confirmation serves as proof that your booking has been canceled. It is advisable to keep this confirmation for your reference and to ensure any applicable refunds or adjustments are processed correctly.

11. How long does it take to get a refund after cancelling an OYO booking?

The time required to receive a refund after canceling an OYO booking can vary. It usually depends on the payment method used and the specific terms and conditions of the booking. Here’s what you should know:
Answer:
The refund processing time for canceled OYO bookings can vary based on factors such as payment method and the booking’s terms and conditions. OYO typically processes refunds within a few business days, but it may take additional time for the refunded amount to reflect in your account. It is advisable to review the refund policy mentioned during the booking process or contact OYO’s customer support for more specific information.

12. What if I accidentally cancelled my OYO booking?

If you accidentally canceled your OYO booking, there are a few steps you can take to rectify the situation. Here’s what you should do:
Answer:
If you accidentally canceled your OYO booking, you should immediately contact OYO’s customer support for assistance. Explain the situation and provide them with your booking details. They will guide you through the necessary steps to reinstate or rebook your reservation, depending on the availability and the specific circumstances.

13. Can I cancel only a part of my OYO booking?

OYO allows partial cancellations in some cases. However, it is advisable to review the booking’s terms and conditions or contact OYO’s customer support for specific instructions. Here’s what you should know:
Answer:
While OYO does allow partial cancellations in certain cases, it is crucial to review the booking’s terms and conditions to understand if it permits partial cancellations. If the booking allows it, you can contact OYO’s customer support or follow the instructions mentioned in the policy to cancel only a part of your booking. However, keep in mind that canceling only a part of your booking may still incur charges depending on the policy and the specific circumstances.

14. Can I cancel an OYO booking for someone else?

Yes, you can cancel an OYO booking on behalf of someone else. However, you need to have the necessary booking information and access to the booking platform. Here’s how to proceed:
Answer:
To cancel an OYO booking for someone else, you will need the required booking information, such as the booking ID and the email address used for the reservation. Log in to your own OYO account or use the booking management feature on the OYO website or app to access the booking. From there, follow the standard cancellation process to cancel the booking on behalf of the intended person.

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15. Will my OYO booking automatically be cancelled if I don’t check-in?

No, your OYO booking will not automatically be canceled if you don’t check-in. Unless you explicitly cancel the booking, it will remain valid until the check-out date. Here’s what you should keep in mind:
Answer:
If you don’t check-in to your OYO booking, it will not be automatically canceled. The booking remains valid until the check-out date unless you cancel it explicitly through the appropriate channels. If you no longer wish to use the booking, it is imperative to cancel it to avoid any applicable charges or penalties.

16. What if I face any issues while trying to cancel my OYO booking?

If you encounter any difficulties while attempting to cancel your OYO booking, reaching out to OYO’s customer support is the best course of action. Here’s what you should do:
Answer:
If you face any issues or encounter difficulties while trying to cancel your OYO booking, the best option is to contact OYO’s customer support. They can provide guidance, troubleshoot any problems, and assist you in canceling the booking successfully. OYO’s customer support can be reached through the contact details available on their website or mobile app.

17. Can I modify my OYO booking instead of cancelling?

Yes, OYO allows modifications to certain bookings depending on availability and the specific terms and conditions of the reservation. Here’s how you can modify your OYO booking:
Answer:
OYO allows modifications to bookings under certain conditions. To modify your OYO booking, log in to your OYO account or access the booking management section on the OYO website or app. Check if the booking is eligible for modifications, and if so, you can proceed with making changes to your reservation, such as adjusting dates, room type, or guest details. However, please note that modifying a booking may result in changes to the booking amount or additional charges, depending on the terms and conditions.

18. What happens if I don’t cancel my OYO booking and don’t show up?

If you don’t cancel your OYO booking and fail to show up, it will result in a “no show.” Here’s what you need to know about “no show” scenarios:
Answer:
If you fail to cancel your OYO booking and do not show up (“no show”), it is likely to be treated as a breach of the booking agreement. In such cases, OYO may charge you applicable cancellation fees or forfeit the booking amount, depending on the specific terms and conditions of the reservation. To avoid any penalties, it is crucial to cancel your booking in advance if you don’t intend to use it.

19. Can I cancel my OYO booking if it was made through a travel agency?

If you have made an OYO booking through a travel agency, it is typically necessary to contact them directly for cancellation. Here’s what you need to do:
Answer:
If your OYO booking was made through a travel agency, you will need to contact the agency directly to cancel the reservation. The travel agency will have access to your booking information and can assist you with the cancellation process based on their policies and guidelines. It is essential to communicate with the travel agency as soon as possible to ensure a smooth cancellation process.

20. Can I cancel my OYO booking using the mobile app?

Yes, you can cancel your OYO booking using the OYO mobile app. The process is simple and convenient. Here’s how:
Answer:
To cancel your OYO booking using the mobile app, open the app on your device. Log in to your OYO account and navigate to the “Manage Bookings” or “My Bookings” section. Find the booking you wish to cancel and tap on the “Cancel” button displayed next to it. Follow the instructions provided on the screen to confirm the cancellation. The cancellation will be processed accordingly, and you will receive a confirmation notification.

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21. Can I cancel my OYO booking on the website after the check-in time?

Yes, you can cancel your OYO booking on the website after the check-in time. However, canceling after the check-in time may result in charges. Here’s what you should know:
Answer:
While it is possible to cancel your OYO booking on the website after the check-in time, doing so may lead to cancellation charges or forfeiture of the booking amount. The specific charges and conditions depend on the booking’s cancellation policy. To avoid incurring unnecessary fees, it is advisable to cancel your booking before the check-in time.

22. Can I reschedule my OYO booking instead of canceling it?

Yes, in certain cases, you can reschedule an OYO booking instead of canceling it. Availability and specific terms and conditions determine the feasibility of rescheduling. Here’s how to proceed:
Answer:
To reschedule an OYO booking, log in to your OYO account or use the booking management feature on the OYO website or app. Check if the booking is eligible for rescheduling, based on availability and the specific terms and conditions. If rescheduling is permitted, follow the instructions provided to modify the dates, room type, or any other details required. Please note that rescheduling may result in changes to the booking amount or additional charges.

23. What if I need to cancel my OYO booking due to unforeseen circumstances?

If you need to cancel your OYO booking due to unforeseen circumstances, it is recommended to review the booking’s cancellation policy or contact OYO’s customer support for assistance. Here’s what you should do:
Answer:
If you find yourself in a situation where you need to cancel your OYO booking due to unforeseen circumstances, it’s important to review the cancellation policy associated with your booking. OYO’s cancellation policies may have provisions for exceptional circumstances, and they may offer leniency or alternative options. If you require additional assistance, it is advisable to contact OYO’s customer support for guidance based on your specific situation.

24. Can I cancel an OYO booking made under someone else’s name?

Yes, you can cancel an OYO booking made under someone else’s name, provided you have the necessary booking information. Here’s how to proceed:
Answer:
To cancel an OYO booking made under someone else’s name, you will need the required booking details, such as the booking ID and the email address used during the reservation. Log in to your own OYO account or use the booking management feature on the OYO website or app, and enter the relevant information. From there, follow the standard cancellation process to cancel the booking successfully.

25. Can I cancel an OYO booking with a third-party payment?

If you have made an OYO booking with a third-party payment provider, such as a travel agency or online booking platform, cancellation may require contacting them directly. Here’s what you need to do:
Answer:
If you made an OYO booking with a third-party payment provider, cancellation processes may vary. In such cases, you will likely need to reach out to the respective third party directly to cancel the booking. They will have access to your booking information and can guide you through the cancellation process according to their guidelines. It is essential to contact them as soon as possible and provide all the necessary details to initiate the cancellation.

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