How do I create an account on Myntra?

To create an account on Myntra, follow the steps below:

1. Visit the Myntra website or open the mobile app.
2. Click on the “Sign up” or “Register” button.
3. Fill in your details such as name, email address, and password.
4. Alternatively, you can sign up using your Google or Facebook account.
5. Verify your email address by clicking on the verification link sent to your registered email.
6. Congratulations! You have successfully created an account on Myntra.

How can I search for products on Myntra?

To search for products on Myntra, utilize the search functionality on the website or app:

1. On the Myntra homepage, you will find a search bar at the top of the page.
2. Type in the name or description of the product you are looking for.
3. As you type, relevant product suggestions will appear in the dropdown menu. You can click on them for quick access.
4. Press the Enter key or click on the magnifying glass icon to initiate the search.
5. Myntra will display a list of search results based on your query.
6. You can use filters like category, brand, price range, etc., to refine your search further.
7. Click on a product to view its details, images, and customer reviews.

How do I select the right size for clothing on Myntra?

Choosing the right size while purchasing clothing on Myntra is crucial. Follow these steps to ensure the right fit:

1. Refer to the size chart: Myntra provides a size chart for each brand and product. It is usually located below the product description. Compare your body measurements with the size chart to find the appropriate size.

2. Find your measurements: Use a measuring tape to determine your body measurements for chest, waist, hips, etc. Refer to the size chart and match your measurements with the corresponding size.

3. Read customer reviews: Customers often share their experience regarding the product’s fit in the review section. It can provide valuable information about whether a particular item runs small, large, or true to size.

4. Consider the fabric and style: Keep in mind that different fabrics and styles may fit differently. For example, stretchable or loose-fit clothing can affect the sizing. Read the product description to understand the fabric and style details.

5. Check exchange and return policy: Myntra offers a hassle-free exchange and return policy. In case the chosen size doesn’t fit as expected, you can initiate a return or exchange request.

How can I add products to my cart on Myntra?

To add products to your cart on Myntra, follow these steps:

1. Browse through the website or app and find the desired product you wish to add to the cart.
2. Click on the product to view its details and available options.
3. Select the desired size (if applicable) and quantity.
4. Click on the “Add to Bag” or “Add to Cart” button.
5. A confirmation message will appear, stating that the item has been added to your cart.
6. Repeat the process to add more products to your cart.
7. To access your cart, click on the shopping bag icon located at the top right corner of the Myntra page.
8. Review the items in your cart, make any necessary changes, and proceed to checkout when you are ready to place your order.

How do I place an order on Myntra?

Placing an order on Myntra is a straightforward process. Here’s how you can do it:

1. Make sure you have added all the desired products to your cart.
2. Click on the shopping bag icon at the top right corner of the Myntra page to access your cart.
3. Review the items in your cart, including their quantity, size, and price.
4. If everything appears correct, click on the “Proceed to Pay” or “Place Order” button.
5. You will be redirected to the checkout page, where you need to enter the shipping address, select a payment method, and provide any necessary details.
6. Ensure that you review the shipping address and contact information for accuracy.
7. Choose a payment method: Myntra offers various payment options such as credit/debit card, net banking, e-wallets, and cash on delivery (COD) if available.
8. Select your preferred payment method and follow the prompts to complete the payment process.
9. Once the payment is successful, you will receive an order confirmation with the details of your purchase.
10. Sit back and relax! Your order will be processed, and you will receive updates regarding its shipment and delivery.

How can I track my order on Myntra?

To track your order on Myntra, follow the steps below:

1. Log in to your Myntra account using your registered email address and password.
2. Click on your profile icon located at the top right corner of the page.
3. From the dropdown menu, select “My Orders” or “Track Order” option.
4. You will be redirected to a page displaying your recent orders.
5. Locate the specific order you want to track and click on the “Track” or “View Details” button next to it.
6. The order tracking page will provide you with real-time updates on your shipment status.
7. It will show details such as the courier partner, tracking ID, and estimated delivery date.
8. Additionally, you may receive email notifications or SMS alerts with tracking information as your order progresses through different stages.

What should I do if I want to cancel my order on Myntra?

If you wish to cancel an order on Myntra, you can follow these steps:

1. Log in to your Myntra account using your registered email address and password.
2. Click on your profile icon located at the top right corner of the page.
3. From the dropdown menu, select “My Orders” or “Track Order” option.
4. Locate the specific order you want to cancel and click on the “View Details” button next to it.
5. On the order details page, you will find the “Cancel Order” button. Click on it.
6. Select the reason for cancellation from the provided options.
7. Review the cancellation summary and click on the “Confirm Cancellation” button.
8. If your cancellation is successful, you will receive a confirmation email and the refunded amount will be processed according to the payment method used during the purchase.

How can I initiate a return on Myntra?

To initiate a return on Myntra, follow these steps:

1. Log in to your Myntra account using your registered email address and password.
2. Click on your profile icon located at the top right corner of the page.
3. From the dropdown menu, select “My Orders” or “Track Order” option.
4. Locate the specific order containing the item you want to return and click on the “Return” or “Return/Exchange” button next to it.
5. Select the reason for return from the provided options.
6. Choose the preferred pickup location (if applicable) or opt for a self-ship return.
7. Provide any additional details or comments regarding your return, if required.
8. Review the return summary and click on the “Return Request” or “Submit Return” button to initiate the return.
9. You will receive return instructions and a return authorization code via email or SMS.
10. Pack the item securely and include all the original packaging, tags, and accessories.
11. If it’s a self-ship return, visit the nearest courier center and ship the item using the provided return authorization code.
12. Once Myntra receives the returned item and completes the quality check, your refund will be processed based on the payment method used during the purchase.

How long does it take to receive a refund on Myntra?

The refund process on Myntra typically takes 7-14 business days from the date of initiating the return. Depending on the payment method and bank involved, it may take additional time for the refund to reflect in your account. Here’s a general timeline:

1. After initiating the return, Myntra will typically take 1-3 business days to arrange for a pickup or acknowledge your self-ship return.

2. Once the returned item reaches Myntra’s warehouse, it undergoes a quality check, which usually takes 2-3 business days.

3. After the quality check is completed, Myntra processes the refund within 2 business days.

4. The actual time it takes for the refund to appear in your account depends on the payment method:

– Credit/Debit Card: Refunds are generally processed within 2-7 business days, depending on your bank.

– Net Banking: Refunds are usually processed within 2-7 business days, depending on your bank.

– E-wallets: Refunds are processed within 24 hours of initiating the refund.

– Cash on Delivery (COD): In case of COD orders, you will receive the refund amount in the form of Myntra credits, which can be used for future purchases.

It’s important to note that the timelines mentioned may vary based on external factors, such as bank processing times and public holidays.

How do I apply a coupon code or discount on Myntra?

To apply a coupon code or discount on Myntra, follow these steps:

1. Select the desired product and add it to your cart.
2. On the cart page, review the items and ensure they are correct.
3. Look for the “Apply Coupon” or “Apply Discount” field below the product list.
4. Enter the coupon code or discount code in the provided field.
5. Click on the “Apply” button next to the field.
6. If the coupon code is valid, the discount will be applied to your total order value.
7. Check the updated price and proceed to the checkout page to complete your purchase.

Please note that coupon codes may have certain terms and conditions, such as minimum order value, validity period, or specific product exclusions. Ensure that you meet all requirements to successfully apply the discount.

Can I change the shipping address after placing an order on Myntra?

No, you generally cannot change the shipping address after placing an order on Myntra. However, certain circumstances may allow address modifications, such as:

– Partial modifications within the same locality: If you need to change the apartment number, building name, or landmark within the same locality, you can contact Myntra customer support to check if they can accommodate the change.

– Hold at courier’s office: In some cases, if you missed the delivery or need to pick up the package from the courier’s office, you may be able to alter the shipping address or provide an alternate pickup location.

It’s advisable to contact Myntra customer support as soon as possible after placing the order to discuss any shipping address alterations. They can guide you on the feasibility and available options in such scenarios.

What should I do if I receive a defective or wrong product from Myntra?

If you receive a defective or wrong product from Myntra, follow these steps:

1. Log in to your Myntra account using your registered email address and password.
2. Click on your profile icon located at the top right corner of the page.
3. From the dropdown menu, select “My Orders” or “Track Order” option.
4. Locate the specific order containing the defective or wrong item and click on the “Return” or “Return/Exchange” button next to it.
5. Select the appropriate reason for return, such as “Received damaged item” or “Received wrong item.”
6. Choose the preferred resolution, whether it’s a return for a refund or an exchange for the correct item.
7. Provide any additional details or comments in the return request form, if necessary.
8. Review the return summary and click on the “Return Request” or “Submit Return” button to initiate the return.
9. You will receive return instructions and a return authorization code via email or SMS.
10. Pack the item securely and include all the original packaging, tags, and accessories.
11. If it’s a self-ship return, visit the nearest courier center and ship the item using the provided return authorization code.
12. Once Myntra receives the returned item and completes the quality check, they will process the refund or exchange as per your chosen resolution.

Myntra prioritizes customer satisfaction and takes quality-related issues seriously. They strive to resolve such cases promptly and ensure a hassle-free experience for their customers.

Can I edit my billing address after placing an order on Myntra?

Typically, you cannot edit the billing address after placing an order on Myntra. The billing address remains the same as provided during the order placement. However, if you need to make any changes related to the billing address, it’s recommended to contact Myntra customer support as soon as possible. They will assess the feasibility of making modifications based on the specific case and provide guidance accordingly.

Does Myntra offer cash on delivery (COD) as a payment option?

Yes, Myntra offers cash on delivery (COD) as a payment option for many locations within India. However, not all products or order values may be eligible for COD. The availability of COD is generally determined based on various factors like your location, item price, and Myntra’s policies. During the checkout process, you can check if COD is available for your specific order.

In case COD is available and you choose this payment method, you can pay cash to the delivery executive when your order arrives at the provided shipping address. Please note that handling charges may be applicable for COD orders. Ensure that you have the exact cash amount ready to avoid any inconvenience during the delivery process.

Can I add or remove items from my order after placing it on Myntra?

Unfortunately, Myntra does not support adding or removing items from an order after it has been placed. Once you have confirmed your order, it is processed and moves through the fulfillment pipeline. However, if you wish to purchase additional items, you can place a new order and they will be processed separately.

To avoid any inconvenience, double-check your cart before proceeding to the checkout page to ensure that you have added all the desired items.

Does Myntra offer international shipping?

Currently, Myntra primarily caters to customers within India and does not offer international shipping. They focus on delivering their products within the Indian market. However, if you are located outside of India but have a shipping address within the country, you can still place an order and have it shipped to the provided Indian address.

Myntra may expand their shipping services internationally in the future, so it’s worth keeping an eye on any updates or announcements regarding international shipping.

Does Myntra provide any deals, discounts, or offers?

Yes, Myntra frequently offers deals, discounts, and various promotional offers to its customers. They often have seasonal sales, flash sales, special discounts on specific brands or categories, and other exciting offers. To stay updated on the latest deals and discounts:

1. Visit the Myntra website regularly or open the mobile app.
2. Keep an eye on the banners, pop-ups, or dedicated sections showcasing ongoing offers on the homepage.
3. Subscribe to the Myntra newsletter to receive updates on exclusive deals and new promotions directly in your inbox.
4. Follow Myntra’s social media accounts to stay informed about the latest offers, contests, and events.

By staying aware of the available deals and discounts, you can make the most of your shopping experience on Myntra and enjoy great savings.

What are the available payment options on Myntra?

Myntra offers various secure payment options for your convenience. The available payment methods include:

1. Credit/Debit Card: You can use your Visa, Mastercard, American Express, or other accepted credit/debit cards to make a payment. Enter the card details, including the card number, expiry date, CVV, and billing address during the checkout process.

2. Net Banking: Myntra supports online bank transfers from a wide range of banks. Select your bank, authenticate the payment using your online banking credentials, and complete the transaction.

3. E-wallets: You can use e-wallets like Paytm, PhonePe, Google Pay, or other supported e-wallets to complete your payment securely. Select the e-wallet option during checkout and follow the prompts to authorize the payment.

4. Cash on Delivery (COD): If available for your location and order, you can choose COD as a payment option. Pay the exact order amount in cash to the delivery executive when your order arrives at the provided shipping address.

Please note that the availability of certain payment options might vary based on factors such as order value, location, and Myntra’s policies.

Can I change or cancel my order if it’s already shipped?

Once your order is shipped, it is usually not possible to change or cancel it. However, in some exceptional cases, you may be able to request a cancellation or modification by contacting Myntra customer support. They will assess the circumstances and provide guidance on the available options. It’s advisable to act quickly and reach out to customer support as soon as possible if you need any changes after your order has been shipped.

How can I get in touch with Myntra’s customer support?

To contact Myntra’s customer support, you can follow these steps:

1. Visit the Myntra website or open the mobile app.
2. Scroll down to the bottom of the page and click on the “Help Center” or “Customer Support” link.
3. You will be redirected to the Help Center page, where you can find answers to frequently asked questions.
4. If you can’t find a solution there, click on the “Contact Us” or “Raise a Request” button.
5. Choose the appropriate category for your query, such as Order, Returns, Payments, or Account.
6. Select the specific issue related to your query.
7. Review the suggested articles or solutions related to your issue.
8. If the provided information doesn’t resolve your query, click on the “Still need help? Contact us” or “Raise your concern” button.
9. Fill in the required details and submit your query or concern.
10. Myntra’s customer support team will review your request and respond to you via email or phone within the specified timeframe.

Contacting Myntra’s customer support directly ensures personalized assistance and guidance for your specific situation.

Does Myntra offer gift cards or vouchers?

Yes, Myntra offers gift cards or