1. What is Videocon d2h?
Videocon d2h is a direct-to-home (DTH) satellite television service provider in India. It offers a wide range of channels and services to its subscribers.
Videocon d2h SD provides standard definition (SD) channels, while Videocon d2h HD offers high definition (HD) channels with superior visual quality.
2. Why should I upgrade my Videocon d2h from SD to HD?
Upgrading your Videocon d2h from SD to HD comes with numerous benefits. HD channels provide superior picture quality, sharper images, vibrant colors, and enhanced viewing experience compared to SD channels. Additionally, HD channels offer better sound quality and more detailed visuals, making your TV viewing experience more enjoyable.
3. How can I upgrade my Videocon d2h from SD to HD?
To upgrade your Videocon d2h from SD to HD, follow the steps below:
1. Call the Videocon d2h customer care helpline number and request an upgrade.
2. Provide your customer ID and other necessary details as per the executive’s instructions.
3. Choose a suitable HD set-top box (STB) package as per your preference and budget.
4. Confirm the upgrade request and schedule a visit from a Videocon d2h technician to install the HD STB.
5. Pay any applicable charges or fees as per the upgraded package and installation process.
6. The technician will visit your home as scheduled and install the HD STB, replacing the existing SD STB.
7. After installation, enjoy your enhanced TV viewing experience with HD channels.
4. What are the charges for upgrading from Videocon d2h SD to HD?
The charges for upgrading from Videocon d2h SD to HD may vary based on the package you choose and any applicable installation fees. It is recommended to contact the Videocon d2h customer care helpline for precise details on charges and packages available for upgrading.
5. Will I need a new dish antenna for the Videocon d2h HD upgrade?
No, you do not need a new dish antenna for the Videocon d2h HD upgrade. The existing dish antenna is compatible with both SD and HD signals, so you can continue using your current dish antenna for HD channels as well.
6. Can I watch SD channels after upgrading to Videocon d2h HD?
Yes, after upgrading to Videocon d2h HD, you can still enjoy watching SD channels. The HD set-top box is backward compatible, meaning it can receive both HD and SD signals. You can easily switch between SD and HD channels on your upgraded Videocon d2h connection.
7. Will I need to change my TV to upgrade to Videocon d2h HD?
No, you do not need to change your TV to upgrade to Videocon d2h HD. As long as your TV has HDMI or component video input ports, you can connect the HD set-top box to your existing TV. The HD STB will upscale the content to HD resolution, improving the visual quality on your TV.
8. How long does it take to upgrade from Videocon d2h SD to HD?
The total time required to upgrade from Videocon d2h SD to HD depends on various factors, including your location and the availability of technicians. Generally, the upgrade process takes around 1 to 3 working days, from the time you request the upgrade until the technician completes the installation of the HD set-top box.
9. Can I upgrade my Videocon d2h SD to HD online?
As of now, the Videocon d2h website does not offer online upgrades from SD to HD. It is recommended to contact the Videocon d2h customer care helpline to initiate the upgrade process and schedule a visit from a technician for installation.
10. Will my existing Videocon d2h SD recharge plan work on HD?
Yes, your existing Videocon d2h SD recharge plan will work on the HD set-top box as well. After the upgrade, you can continue using your current recharge plan for SD channels. Videocon d2h offers separate packages for HD channels, and you can choose a suitable HD plan if you wish to access exclusive HD content.
11. Can I record programs on the Videocon d2h HD set-top box?
Yes, you can record programs on the Videocon d2h HD set-top box. However, recording feature availability may vary depending on the specific HD set-top box model you choose. It is recommended to inquire about the recording capability and features while upgrading to ensure you get a compatible HD set-top box with recording functionality.
12. How will the upgrade from SD to HD affect my current channel subscription?
The upgrade from Videocon d2h SD to HD will not affect your current channel subscription. Your channel subscription will remain intact, and you will continue to have access to the same channels as before. The upgrade only enhances the visual quality by providing access to HD channels alongside your existing SD channels.
13. Can I connect my home theater system to the Videocon d2h HD set-top box?
Yes, you can connect your home theater system to the Videocon d2h HD set-top box to enhance your audio experience. The HD set-top box supports various audio output options, including HDMI and digital audio ports. Ensure that your home theater system is compatible with these connections to enjoy superior sound quality.
14. Can I watch regional language channels in HD after upgrading?
Yes, you can watch regional language channels in HD after upgrading to Videocon d2h HD. Videocon d2h offers a wide range of HD channels across different languages and genres. You can choose from the available HD packages that include regional language channels to enjoy them in high definition.
15. Can I subscribe to only HD channels without upgrading my Videocon d2h STB?
No, to access HD channels on Videocon d2h, you need to upgrade your existing set-top box (STB) from SD to HD. The HD channels require an HD receiver to display the enhanced visual quality they offer. Therefore, upgrading to an HD STB is necessary to subscribe and watch HD channels on Videocon d2h.
16. Will I get better sound quality with Videocon d2h HD?
Yes, you can expect better sound quality with Videocon d2h HD. HD channels transmit audio signals in Dolby Digital Plus, offering superior sound quality compared to SD channels. If your TV or audio system supports Dolby Digital Plus, you will experience enhanced and immersive sound while watching HD content.
17. Can I watch movies and sports in HD after upgrading to Videocon d2h HD?
Absolutely! After upgrading to Videocon d2h HD, you can enjoy watching movies and sports in high definition. Videocon d2h offers a variety of HD channels that showcase movies, sports events, and other entertainment content in superior visual quality, allowing you to have a more immersive viewing experience.
18. Is there a warranty for the Videocon d2h HD set-top box?
Yes, the Videocon d2h HD set-top box usually comes with a warranty period. The duration and terms of the warranty may vary depending on the specific HD set-top box model you choose. It is advisable to inquire about the warranty coverage and any applicable terms and conditions while upgrading to ensure a hassle-free experience.
19. Can I watch 3D content on Videocon d2h HD?
No, Videocon d2h currently does not offer 3D content on its HD channels. The HD set-top box is primarily designed to deliver high-quality 2D content with enhanced visual and audio clarity. If you want to watch 3D content, you will need a 3D-enabled TV and a source that supports 3D content, which is not provided by Videocon d2h.
20. Can I avail of any special offers or discounts while upgrading to Videocon d2h HD?
Videocon d2h occasionally introduces special offers and discounts for upgrading from SD to HD. These offers may include reduced prices, added benefits, or complimentary services. To stay informed about the latest offers, keep an eye on Videocon d2h’s official website, social media channels, or contact their customer care helpline for detailed information on any ongoing promotions.
21. Will I need to re-adjust my satellite dish alignment after upgrading to Videocon d2h HD?
In most cases, upgrading to Videocon d2h HD does not require re-adjusting the satellite dish alignment. The dish antenna alignment remains the same for both SD and HD signals. However, if you face any signal strength or quality issues after the upgrade, it is recommended to contact Videocon d2h’s customer care helpline, who can guide you through the necessary troubleshooting steps.
22. Can I watch HD channels on multiple TVs after upgrading to Videocon d2h HD?
Yes, you can watch HD channels on multiple TVs after upgrading to Videocon d2h HD. However, you will need separate HD set-top boxes for each TV to access HD channels. Each HD set-top box is tied to a specific TV and requires a separate connection. Therefore, you will need to upgrade each TV individually for HD viewing.
23. Will I lose my saved channels and preferences during the upgrade?
Typically, during the upgrade process from Videocon d2h SD to HD, your saved channels and preferences remain intact. The technician takes necessary measures to ensure a seamless transition, transferring your settings and favorites to the new HD set-top box. However, it is always advisable to note down your important settings and preferred channels as a precautionary measure.
24. Can I pause, rewind, or forward live TV with the Videocon d2h HD set-top box?
Yes, you can pause, rewind, or forward live TV with the Videocon d2h HD set-top box if your chosen HD set-top box model provides such functionality. Certain HD set-top box models come with a built-in recording feature that allows you to pause, rewind, or forward live TV shows. It is recommended to inquire about the specific features and capabilities of the HD set-top box while upgrading.
25. Can I get a refund if I am not satisfied with the Videocon d2h HD upgrade?
Refunds for the Videocon d2h HD upgrade would depend on the specific terms and conditions of their refund policy. It is recommended to thoroughly understand the refund policy, terms, and conditions associated with the upgrade before proceeding. Contact Videocon d2h’s customer care helpline for precise information regarding their refund policy in case you are not satisfied with the HD upgrade.