1. What is ZestMoney and how can it be used in Flipkart?

ZestMoney is a digital lending platform that offers convenient and flexible EMI (Equated Monthly Installment) options for making purchases. To use ZestMoney in Flipkart, follow these steps:
1. Visit the Flipkart app or website.
2. Browse and select the product you wish to purchase.
3. Proceed to the payment page during checkout.
4. Choose ZestMoney as the payment option.
5. Complete the required details and submit your loan application.
6. Once approved, the loan amount will be credited to your ZestMoney account.
7. You can then use this credit to make the purchase on Flipkart.

2. Can anyone use ZestMoney in Flipkart?

Yes, anyone can use ZestMoney in Flipkart as long as they meet the eligibility criteria set by ZestMoney. The eligibility requirements may include having a valid PAN card, being over 18 years of age, and having a minimum monthly income.

3. Does using ZestMoney in Flipkart require a credit card?

No, using ZestMoney in Flipkart does not require a credit card. ZestMoney provides EMI options without the need for a credit card. You can complete the purchase using the credit available in your ZestMoney account.

4. How can I check my eligibility for ZestMoney in Flipkart?

To check your eligibility for ZestMoney in Flipkart, follow these steps:
1. Visit the ZestMoney website or download the ZestMoney app.
2. Create an account or log in if you already have one.
3. Navigate to the eligibility section.
4. Provide the required details such as your PAN card number, date of birth, and income information.
5. Submit the form and wait for the system to evaluate your eligibility.
6. You will receive a notification regarding your eligibility status.

5. Can I use ZestMoney for all products available on Flipkart?

Yes, you can use ZestMoney for purchasing most products available on Flipkart. However, some products or categories may have restrictions imposed by ZestMoney or Flipkart. You can check the eligibility of the product for ZestMoney financing on the Flipkart website or app before making the purchase.

6. Can I use ZestMoney in Flipkart for EMI conversion after the purchase?

No, ZestMoney does not support post-purchase EMI conversion. To utilize ZestMoney for your purchase on Flipkart, you need to choose ZestMoney as the payment option during checkout and complete the loan application process before making the purchase.

7. Is there a prepayment option available for ZestMoney EMI in Flipkart?

Yes, ZestMoney allows prepayment options for EMIs on Flipkart. You can log in to your ZestMoney account and navigate to the repayment section to explore the prepayment options. However, it is advisable to check the terms and conditions associated with prepayment to ensure there are no additional charges or fees.

8. How long does it take for ZestMoney to approve a loan application in Flipkart?

ZestMoney strives to provide quick loan approvals. In most cases, the loan application is processed within a few minutes. However, the approval time may vary depending on factors like the accuracy of the information provided, loan amount, and your creditworthiness.

9. Can I cancel or return a product purchased using ZestMoney in Flipkart?

Yes, you can cancel or return a product purchased using ZestMoney in Flipkart. The cancellation and return policies are governed by Flipkart’s terms and conditions. It is recommended to read these policies and understand the rules regarding cancellations, returns, and refunds before making a purchase.

10. Are there any additional charges associated with using ZestMoney in Flipkart?

ZestMoney does not charge any additional fees for using its services in Flipkart. However, Flipkart may have certain charges applicable to its products, such as delivery charges or convenience fees. It is advisable to check Flipkart’s terms and conditions for any additional charges related to your purchase.

11. What happens if I miss an EMI payment while using ZestMoney in Flipkart?

If you miss an EMI payment while using ZestMoney in Flipkart, it may result in additional charges or penalties as per the terms and conditions set by ZestMoney. It is important to ensure timely repayments to avoid any negative impact on your credit score and eligibility for future loans.

12. Can I use ZestMoney with other payment methods in Flipkart?

No, ZestMoney cannot be combined with other payment methods on Flipkart. You need to choose ZestMoney as the sole payment option during checkout to utilize their services for the purchase.

13. How can I track my ZestMoney EMI payments for Flipkart?

To track your ZestMoney EMI payments for Flipkart, follow these steps:
1. Log in to the ZestMoney website or app.
2. Go to the repayment section.
3. You will find a transaction history or statement that displays your EMI payments, including the due dates and amounts.
4. Review this section periodically to stay updated on your payment schedule and ensure timely repayments.

14. Can I link multiple ZestMoney accounts to my Flipkart profile?

No, you cannot link multiple ZestMoney accounts to a single Flipkart profile. Each ZestMoney account is linked to a specific user and cannot be associated with multiple platforms simultaneously.

15. Is ZestMoney available for purchases made on Flipkart’s mobile app?

Yes, ZestMoney is available for purchases made on Flipkart’s mobile app. Whether you use Flipkart’s website or the mobile app, you can choose ZestMoney as a payment option during checkout.

16. What if I want to increase the credit limit on my ZestMoney account for Flipkart?

If you wish to increase the credit limit on your ZestMoney account for purchases on Flipkart, you can contact ZestMoney’s customer support. They will guide you through the process and provide suitable assistance based on your creditworthiness and repayment history.

17. Can I use ZestMoney in Flipkart to make multiple purchases simultaneously?

Yes, you can use ZestMoney in Flipkart to make multiple purchases simultaneously as long as the total amount does not exceed your ZestMoney credit limit. Each purchase made through ZestMoney will utilize a portion of your available credit.

18. Is my personal information safe when using ZestMoney in Flipkart?

ZestMoney takes the privacy and security of your personal information seriously. They employ industry-standard security measures to protect your data from unauthorized access, usage, or disclosure. However, it is always recommended to be cautious while sharing personal information online and follow best practices to ensure overall digital security.

19. Can I use ZestMoney to make purchases on Flipkart during a sale or special promotion?

Yes, you can use ZestMoney to make purchases on Flipkart during a sale or special promotion. ZestMoney payment option is available throughout the year, including during sales or promotional events. However, please note that certain restrictions or terms may apply for specific sale or promotional offers.

20. How do I close my ZestMoney account used in Flipkart?

To close your ZestMoney account used in Flipkart, you need to get in touch with ZestMoney’s customer support. They will guide you through the account closure process and clarify any associated terms or requirements for closing the account.

21. Can I use ZestMoney to purchase products from Flipkart’s marketplace sellers?

Yes, you can use ZestMoney to purchase products from Flipkart’s marketplace sellers. ZestMoney’s payment option is applicable for most products available on Flipkart, regardless of whether they are sold directly by Flipkart or by third-party sellers in their marketplace.

22. Is ZestMoney available for purchases made on Flipkart outside of India?

No, currently ZestMoney is only available for purchases made on Flipkart within India. If you are outside India, you may explore alternative payment methods or check for availability as per ZestMoney’s expansion plans in different regions.

23. Can I use ZestMoney in Flipkart for cash on delivery (COD) orders?

No, ZestMoney cannot be used for cash on delivery (COD) orders in Flipkart. ZestMoney is a digital lending platform primarily used for EMIs, and cash on delivery is a separate payment method where payment is made in cash during delivery.

24. What if my loan application for ZestMoney in Flipkart is rejected?

If your loan application for ZestMoney in Flipkart is rejected, it may be due to various reasons such as eligibility criteria, creditworthiness, or incomplete information provided during the application process. In such cases, you can contact ZestMoney’s customer support for more information and assistance regarding the rejection.

25. Can I use ZestMoney for purchasing gift cards or vouchers in Flipkart?

No, currently ZestMoney cannot be used for purchasing gift cards or vouchers in Flipkart. The payment option through ZestMoney is specifically designed for purchases of physical products available on Flipkart.